Friendly Workplace
Employees are important assets to the company, and our main goal is to create a friendly workplace where employees can work with peace of mind and have opportunities for growth and development. We highly value the voices of our employees and maintain continuous communication through diverse channels. Our continuous efforts aim to create a friendly workplace with a focus on employee well-being.
Average Training Hours for Indirect Employees in 2024
The closure rate of employee complaint channels in 2024
The employee retention rate for outstanding performers in 2024 reached
Human Rights Policy
BenQ Materials has established a human rights policy to fulfill its corporate social responsibility and protect the basic human rights of its employees and all stakeholders, and requires its supply chain to pay attention to human rights issues and encourage its supply chain partners to follow the same standards.
BenQ Materials complies with the principles of international human rights conventions such as the United Nations Universal Declaration of Human Rights (UDHR), the United Nations Guiding Principles on Business and Human Rights (UNGPs), and the Organization for Economic Cooperation and Development Principles for Multinational Enterprises, and adopts the actions regulated by the Responsible Business Alliance (RBA) to realize BenQ's commitment to human rights, and regularly conducts risk identification and assessment of human rights issues through human rights due diligence procedures to effectively control the impact of human rights risks and make dynamic adjustments.
Human Rights Implementation Policy
1. No forced labor.
2. Prohibit the use of child labor.
3. Respect privacy and the right of employees to associate freely.
4. Provide a healthy and safe working environment with no harassment.
5. Support and assist employees to maintain physical and mental health and work-life balance.
6. To pay fair and adequate living wages on time, with legal deductions stated in the payroll.
7. Comply with labor and environmental laws and regulations at our operations to ensure reasonable working conditions for our employees.
8. To protect the equal labor rights of each employee, without any difference in race, nationality, age, gender, marital status, etc.
9. To establish a smooth communication channel between employers and employees, and to immediately investigate and implement remedial and improvement measures in the event of human rights violations.
10. Provide multiple channels for complaints, including anonymous reporting, so that employees and other interested parties can provide feedback on suspected violations.
Human Rights Due Diligence
In accordance with international human rights standards and local human rights laws, BenQ Materials initiated a human rights due diligence plan in 2023. The initial phase focused on conducting human rights due diligence for internal employees. Starting from 2024, the company will extend this due diligence process to the value chain, including suppliers. The findings from these investigations will inform subsequent management actions to implement effective measures, thereby minimizing the impact of human rights risks on the company's operations.
Human Rights Due Diligence Process
Risk Assessment and Identification
In alignment with the UN Guiding Principles on Business and Human Rights and the Responsible Business Alliance (RBA) Code of Conduct, BenQ Materials evaluates 16 key human rights topics. The assessment also references the AA1000 Stakeholder Engagement Standard (AA1000 SES) and GRI Standards. The following are the human rights issues BenQ Materials prioritizes:
(◈: Governance issues; ◉: Labor rights; ■: Health and safety)
◈ Protection of User Privacy
◉ Personal Freedom and Security
◉ Working Hours
◉ Wages and Benefits
◉ Freedom of Assembly and Association
◉ Prohibition of Child Labor
■ Occupational Safety
■ Work Injuries and Occupational Diseases
■ Public Health and Nutrition
◉ Physical and Mental Health Rights
◉ Freedom of Speech and Expression
◉ Maternal Protection
◉ Non-discrimination and Inclusion
◉ Freedom to Choose Employment
◉ Prohibition of Forced Labor
◉ Right to Family Life
Human Rights Risk Matrix
In 2023, BenQ Materials conducted a human rights risk assessment for internal employees, covering all formal staff at its operational sites in Taiwan (Taoyuan, Longtan, and Yunlin). A total of 467 survey responses were collected. Based on internal data analysis, no significant human rights risks were identified. The topic of “working hours” was found to approach a low-to-moderate risk level, while other issues such as wages and benefits, occupational safety, work-related injuries and illnesses, and personal freedom and security were all assessed as low risk.
In 2024, in addition to continuing management of the aforementioned five topics, BenQ Materials proactively incorporated additional human rights issues into its scope of management, including the prohibition of child labor, maternity protection, and diversity and inclusion. For issues that do not have a direct or indirect impact on human rights, compensatory actions are not required.
The 2024 supplier ESG audit scope also included human rights-related assessments. All suppliers evaluated met the compliance requirements, and no human rights risks were identified. Looking forward, BenQ Materials will continue to enhance supply chain due diligence, expand assessment coverage, and improve governance across the supply chain. For more information, please refer to Section 6-3-4: Existing Supplier Management.
Tracking and Communication
