Partnership
BenQ Materials is a leading global display material solution provider, and the company'sproducts include functional film, advanced battery material, professional medical product,personal aesthetic medicine products, waterproof and breathable textiles. Since the product type is diverse, the type of customers also includes enterprises, distributors, and end users. The company is committed to providing satisfactoryproducts and quality service to customers. In addition, the company also values customer exchange, maintains excellent interaction with customers, in order to create maximum value for customers.
2024 supplier engagement programs
3
Sessions
Sessions
Completed ESG audits suppliers in 2024
4
Key suppliers
Key suppliers
Green Procurement Amount in 2024
1774.8
Tens of thousands of NT dollars
Tens of thousands of NT dollars
Quality Policy
BenQ Materials is committed to delivering high-quality products and services that meet customer needs and comply with regulatory requirements. The company continuously promotes the effective operation and improvement of its quality management system. We have obtained international quality certifications including ISO 9001, IATF 16949, and IECQ QC080000. Guided by a risk-based approach, full employee participation, and a culture of continuous improvement, we implement quality control throughout the entire value chain—from R&D, procurement, production to delivery—to ensure product safety, reliability, and customer satisfaction.
Quality Risk and Preventive Management
To ensure product quality and customer satisfaction, BenQ Materials has established a comprehensive quality management framework. For both new product development and changes to existing products, we implement APQP (Advanced Product Quality Planning) and EC (Engineering Change) procedures, which are integrated with our overall quality management systems (such as ISO 9001 and IATF 16949)
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APQP: New Product Design and Development Process
The APQP process is led by the Project Manager (PM) and follows four major phases: Planning → DVT (Design Verification Test) → MVT (Mass Verification Test) → MP (Mass Production). It covers product design, testing, validation, and production readiness to ensure that new products meet internal quality standards and customer requirements from concept through mass production. With stage-gate reviews and risk assessments, the process identifies technical challenges and potential failure risks early on to minimize quality issues during mass production
- EC: Design, Material, and Process Change Management in Mass Production
The EC process is applied to manage engineering changes during the mass production phase. It is initiated by the change requester (PM / Sales / MM / MFG) and involves the following steps: ECR (Engineering Change Request) → ETR (Engineering Test Request) → EAR (Engineering Analysis Report) → ECN (Engineering Change Notice). Before any change is implemented, cross-functional defect verification (involving MFG / Process Engineering / QA / ES) is conducted to ensure the change does not negatively impact product quality or process stability.
Quality Management
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Item
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Display Materials
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Quality management |
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Supplier Quality management |
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Product return |
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Item
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Advanced Battery Material
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Quality management |
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Supplier Quality management |
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Product return |
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Item
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Healthcare Products
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|---|---|
Quality management |
Vision Care:
Skincare:
Medical Packaging:
Wound Care:
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Supplier Quality management |
Vision Care:
Skincare:
Medical Packaging:
Wound Care:
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Product return |
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Item
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Waterproof and breathable textiles
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Quality management |
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Supplier Quality management |
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Product return |
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