Friendly Workplace
Employees are important assets to the company, and our main goal is to create a friendly workplace where employees can work with peace of mind and have opportunities for growth and development. We highly value the voices of our employees and maintain continuous communication through diverse channels. Our continuous efforts aim to create a friendly workplace with a focus on employee well-being.
Average Training Hours for Indirect Employees in 2023
The closure rate of employee complaint channels in 2023
The employee retention rate for outstanding performers in 2022 reached
Human Rights Policy
BenQ Materials has established a human rights policy to fulfill its corporate social responsibility and protect the basic human rights of its employees and all stakeholders, and requires its supply chain to pay attention to human rights issues and encourage its supply chain partners to follow the same standards.
BenQ Materials complies with the principles of international human rights conventions such as the United Nations Universal Declaration of Human Rights (UDHR), the United Nations Guiding Principles on Business and Human Rights (UNGPs), and the Organization for Economic Cooperation and Development Principles for Multinational Enterprises, and adopts the actions regulated by the Responsible Business Alliance (RBA) to realize BenQ's commitment to human rights, and regularly conducts risk identification and assessment of human rights issues through human rights due diligence procedures to effectively control the impact of human rights risks and make dynamic adjustments.
Human Rights Implementation Policy
1. No forced labor.
2. Prohibit the use of child labor.
3. Respect privacy and the right of employees to associate freely.
4. Provide a healthy and safe working environment with no harassment.
5. Support and assist employees to maintain physical and mental health and work-life balance.
6. To pay fair and adequate living wages on time, with legal deductions stated in the payroll.
7. Comply with labor and environmental laws and regulations at our operations to ensure reasonable working conditions for our employees.
8. To protect the equal labor rights of each employee, without any difference in race, nationality, age, gender, marital status, etc.
9. To establish a smooth communication channel between employers and employees, and to immediately investigate and implement remedial and improvement measures in the event of human rights violations.
10. Provide multiple channels for complaints, including anonymous reporting, so that employees and other interested parties can provide feedback on suspected violations.
Human Rights Due Diligence
In accordance with international human rights standards and local human rights laws, BenQ Materials initiated a human rights due diligence plan in 2023. The initial phase focused on conducting human rights due diligence for internal employees. Starting from 2024, the company will extend this due diligence process to the value chain, including suppliers. The findings from these investigations will inform subsequent management actions to implement effective measures, thereby minimizing the impact of human rights risks on the company's operations.
Human Rights Risk Matrix
In 2023, BenQ Materials conducted a human rights risk assessment focusing on its internal employees as the primary subjects. The assessment covered all official employees across Taiwan's operational sites, including Taoyuan Plant, Longke Plant, and Yunke Plant. A total of 467 questionnaires were collected for this study.
Through data analysis, it was determined that there were no significant human rights risks. However, working hours were identified as approaching a medium-risk level. Other areas such as wages and benefits, occupational safety, work injuries and occupational diseases, and personal freedom and security were classified as low-risk. Following discussions in the ESG quarterly meeting, it was decided to incorporate these five issues into subsequent mitigation and adaptation measures.
Human Rights Training
BenQ Materials emphasizes human rights issues. In addition to providing explanation and reminder during the reporting to work of new employees/guidance of supervisors, the company also provides diversity, inclusion and human rights protection information during the physical courses of labor regulation entry courses and talent recruitment interview skills, etc., in order to ensure that employees are equipped with the core values of protection and respect of human rights. The information of relevant courses in 2023 is as shown in the following table.
| Course Name | Course Type | Annual Number of Courses (Lectures) |
Course Hour (hours) |
Total Training Hours (hours) |
Training Completion Rate of Required Trainees |
|---|---|---|---|---|---|
Workplace unlawful infringement education and training |
Online | 1 | 0.5 | 803 | 97.2% Note1 |
Understanding Workplace Violence and Sexual Harassment |
Physica | 1 | 2 | 162 | Free to join |
Labor law basics |
Physica | 1 | 3 | 46 | 79% Note2 |
New employee/supervisor guidance |
Physica／Online | Performed regularly during the reporting to work date, and the training completion rate is 100% | |||
- Note 1: Participants are required to complete a 0.5-hour course and pass a test to successfully complete the training. Those who do not participate in the online course will have their course completion rate continuously monitored.
- Note 2: The introductory labor law course is a mandatory course for new supervisors. Some participants who are unable to complete the course due to work obligations will be scheduled to complete the course in the next available session.
