Friendly Workplace
Employees are important assets to the company, and our main goal is to create a friendly workplace where employees can work with peace of mind and have opportunities for growth and development. We highly value the voices of our employees and maintain continuous communication through diverse channels. Our continuous efforts aim to create a friendly workplace with a focus on employee well-being.
Average Training Hours for Indirect Employees in 2024
The closure rate of employee complaint channels in 2024
The employee retention rate for outstanding performers in 2024 reached
Health Management
BenQ Materials is dedicated to fostering a friendly workplace, with a strong emphasis on employee health care. In terms of nutrition, the company’s cafeteria provides regular healthy meals. Employees can choose their meals based on the weekly menu's calorie content and the on-site red and green labels, helping them effectively manage and plan their diet. Additionally, the company's health check-ups exceed regulatory requirements in both frequency and range of items checked. BenQ Materials has signed agreements with designated hospitals, offers health promotion seminars, and has established stress relief massage rooms that provide physical therapy and massage services. The Wellness Center regularly distributes health information newsletters to keep employees informed about the latest health insights, encouraging them to take proactive steps in maintaining their health by focusing on physical wellbeing and dynamic health maintenance.
Note1:This section covers health management actions specific to the Taiwan facilities, excluding overseas and subsidiary operations.
Note2:The three Taiwan subsidiaries are exempt from contracted health services due to having fewer than 50 employees.
Note3:The health management practices in the China facilities are not mandated by local regulations and are therefore aligned with the Taiwan facilities' standards.
| Healthcare Type | Content | Frequency | Compliance/Exceeding Regulations | Execution Effectiveness | Management Mechanism Description |
|---|---|---|---|---|---|
Employee Health Checkup |
Employee Health Examination | Once per year | Better than legal requirements |
|
Based on health checkup reports and health questionnaire data, employees are categorized into four management levels. Those in the third level and above are considered suspected cases of illness or are subject to regulatory recommendations for consultations. |
Special Operations Health Checkup |
Employee Health Examination | Once per year | superior to legal requirements |
|
Special health checks are managed according to the Labor Health Protection Regulations. |
Self-Paid Health Checkup |
▪ Cancer Screenings for the Top 10 Causes of Death: Includes various ultrasound examinations. ▪ Ultrasound Examinations: Conducted for a range of specific cancer types. | Once to twice per year | superior to legal requirements | 346 people | - |
Cervical Pap Smear Test |
Medical team conducts examinations within the factory | Once per year | Full Cost Coverage for Those Not Eligible for Health Insurance Subsidies | 72 people | - |
Vaccination |
Influenza Vaccination | Once per year | superior to legal requirements | 51 COVID-19 vaccinations; 67 influenza vaccinations | - |
Occupational Health Consultation |
For groups identified through regulations, such as respiratory program participants, high-risk ergonomic prevention, maternal health for female workers, and health management for middle-aged and senior employees, as well as individual illness consultations. | Once per week | Frequency of Occupational Medicine Specialist Services: The frequency of services provided by occupational medicine specialists exceeds regulatory standards. |
|
Managed According to the Labor Health Protection Regulations. |
The Workplace Health Promotion Certification
BenQ Materials was certified in 2024 under the Healthy Workplace Accreditation, awarded by the Health Promotion Administration of Taiwan. This recognition highlights the company’s commitment across four dimensions:
- Physical Work Environment
- Psychosocial Work Environment
- Personal Health Resources
- Enterprise Community Involvement
Initiation → Integration → Needs Assessment → Prioritization → Planning → Implementation → Evaluation → Improvement
BenQ Materials distinguished itself by implementing inclusive and comprehensive health tracking mechanisms and by embedding health promotion deeply across all employee groups. Through ongoing health initiatives, the company fosters both physical vitality and psychological resilience, establishing a supportive and fulfilling workplace culture.
Employee Assistance Program (EAP)
Employees can call a 24-hour toll-free hotline or submit unlimited inquiries via email. All consultations are handled by professional case managers and are conducted in full confidentiality, ensuring employee privacy in compliance with data protection laws.
In 2024, a total of 237 cases were recorded, with the majority of issues relating to emotional stress. In terms of proactive support, the company continues to issue care letters to targeted employee groups and publishes monthly mental wellness articles, translated into English and Vietnamese. In addition, licensed counseling psychologists were invited to give talks on “Identifying Emotional Distress and Psychological First Aid Techniques,” helping managers and employees to better recognize emotional warning signs and provide timely support.
